IT operations and service delivery
Support, troubleshooting, clients, servers, networks, software, hardware and the practical details that keep organizations moving.
raoul.no :: online ~/digital-systems
R. Mauritz Olsson
Senior consultant with a broad operational profile across IT, digital services, workflow design, project support, automation, infrastructure, training, event operations, e-commerce and user-facing service delivery.
I build practical systems and structures where people, technology, routines and messy real-world operations meet.
raoul.sh
raoul@home : ~ $ whoami
R. Mauritz Olsson
Senior consultant / practical systems builder
Odda, Vestland, Norway
raoul@home : ~ $ focus
IT operations and support
digital services
workflow design
project support
infrastructure
automation
training and operations
raoul@home : ~ $ toolbox
process mapping
internal tools
Power Platform / RPA
AI-assisted delivery
handover-ready documentation
status: practical systems first; impressive technology only if it helps.
/* work */
What I work on
Workflow, process and project support
I help turn fragmented routines, documents, handovers and project information into clearer systems and ways of working.
Digital services and automation
Power Platform, RPA, internal tools, document control, dashboards and lightweight applications that reduce manual drag.
Training, operations and real users
Teaching, venue and event operations, e-commerce, retail, sales and community work give the systems a useful reality check.
/* total profile */
Total profile
I am a senior consultant and digital systems builder with about 15 years in IT and digital services, plus several years of project, consulting and leadership-support work across industrial, public-sector, cultural and commercial environments.
My foundation is practical IT: support, operations, infrastructure, clients, servers, networks, software, hardware, helpdesk work, Microsoft and Google environments, and the unglamorous troubleshooting that keeps real organizations moving. On top of that I work with process improvement, project delivery, document control, quality, Power Platform, PIMS/Omega 365, RPA, internal tools and structured AI-assisted delivery.
The wider profile matters: I have also worked with event and venue operations, online stores, retail sales and deputy store management, teaching, board work and community support roles. That gives me a practical sense of how people, pressure, routines, handovers and messy information actually behave outside neat diagrams.
The common thread is simple: make work easier to understand, easier to continue and harder to lose.
/* in short */
In short
A practical profile across systems, people, tools and operations.
IT operations, infrastructure, support and user-facing service delivery
Digital services, workflow design, automation and internal tools
Project support, project control, document control, quality and onboarding
Power Platform, Power Apps Canvas, Power Automate, RPA / Blue Prism, PIMS and Omega 365
AI-assisted delivery as a structured method, not the whole personality
Event operations, e-commerce, retail/sales, teaching and community roles
/* selected work */
Selected work
A mix of internal delivery work, public prototypes and independent systems around cases, documents, logistics, onboarding, events, learning and monitoring.
Vestland County Municipality
Archive service concept
Archive service concept and development work for Vestland County Municipality, intended to reduce teacher workload and support archiving of about 20,000 files annually.
Shows: public-sector process development, archive support, workload reduction, structured service design.
#archive
#process
#public-sector
GZO project
GZO project app
Power Apps Canvas app for project management and onboarding in the GZO project, used daily by about one in three employees according to available statistics.
Shows: Power Apps Canvas, onboarding support, project coordination, adoption through daily use.
#power-apps
#onboarding
#project
GZO project
GZO project control
PIMS module design and a Power Automate time registration solution for the GZO project, with estimated savings of about 12.5 hours per month.
Shows: PIMS/Omega 365, Power Automate, project control, time registration and practical process savings.
#pims
#power-automate
#quality
github.com/flaritycat/FPHUB
FPHUB
Fast Project Hub: private operational platform for project delivery, document control, inspections, QMS, HMS, compliance, lead mapping and liquidity oversight.
Shows: project delivery systems, document control, compliance workflows, operational platform design.
#django
#operations
#qms
operations and delivery
Internal systems
Internal systems for information, collaboration, project execution, document management, inspections, quality and coordination.
Shows: information architecture, document management, inspection support, quality workflows and coordination.
#documents
#quality
#coordination
dev.raoul.no/shipment2
ShipmentNew
Logistics/workflow rebuild focused on shipment handling, API structure, customer deployment and operational clarity.
Shows: logistics workflows, system redesign, API thinking, deployment structure.
#node
#fastify
#logistics
dev.raoul.no/environ
Environ
Chemistry and environment-themed system prototype using structured evidence, missions, reports and game mechanics.
Shows: game/system design, TypeScript/Phaser, structured interaction design.
#game
#phaser
#typescript
dev.raoul.no
HSF
Signup and event-management system for Hardanger Spillfestival, with public registration, roles, venues, boards, and operational admin tools.
Shows: event operations, data modelling, admin workflows, public/private user flows.
#fastapi
#events
#postgres
dev.raoul.no/kommune
Kommune
Evidence-first casework helper for municipal matters, with local drafts, structured interviews, sources, timelines, map notes, and exportable text.
Shows: structured thinking, privacy-aware design, casework support, information architecture.
#react
#fastify
#privacy
dev.raoul.no/nav
NAV
Privacy-friendly guidance module for people in Norway who need help navigating support options, documents, contact points, and next steps.
Shows: user guidance, plain-language structure, sensitive-context design.
#react
#guidance
#privacy
dev.raoul.no and private repos
Independent development
Independent development projects within event administration, visualization, learning support and monitoring.
Shows: event administration, visualization, learning support, monitoring and small systems that make unclear work easier to handle.
#events
#learning
#monitoring
/* method */
How I work
I usually start by mapping the mess: what people are trying to do, where the information lives, what breaks, and what is only obvious to the person who has been there for ten years.
Then I build the smallest useful structure: a workflow, prototype, script, admin tool, document model, data view or AI-assisted process.
The goal is not to make impressive technology. The goal is to make useful systems that survive reality.
AI is one useful method in that toolbox. It helps with exploration, drafting, review and implementation, but it does not replace the work of understanding people, routines, constraints and handover.
iterative-ai-orchestration.md
## Iterative AI orchestration
When I use AI, I use it as a structured delivery workflow, not just as a question-answering tool.
- 1. Start with an idea, problem or messy situation.
- 2. Use dialogue to expose context, assumptions, risks and missing pieces.
- 3. Distill the work into clearer prompts and specifications.
- 4. Move from exploration into implementation, usually through code, documents or structured repositories.
- 5. Reflect on what worked, what failed and what should be reusable.
- 6. Feed the learning back into a growing method base.
The goal is simple: every project should produce a useful delivery, and every delivery should make the next project easier to start.
/* github repos */
Repository shelf.
15 repos indexed: 10 public, 5 private originals. Some public repos are method tests and structured learning ledgers. Private links require GitHub access.
FPHUB
flaritycat/FPHUB
Fast Project Hub: multi-tenant operational platform for project delivery, document control, inspections, QMS, HMS, compliance, lead mapping and liquidity oversight.
Python
shipmentnew
flaritycat/shipmentnew
Side-by-side shipment workspace rebuild with a modern API shell, web app, customer-stamp deployment model, and clearer workflow boundaries.
TypeScript
Appscript-nondup-mail-trigger
flaritycat/Appscript-nondup-mail-trigger
Google Apps Script helper for spreadsheet-driven email sends, with trigger columns to avoid duplicate messages.
arctic-console
flaritycat/arctic-console
Arctic earth-observation and AI alert platform for turning environmental, maritime, and geospatial signals into auditable operational alerts.
Python
beurocrat1
flaritycat/beurocrat1
Structured municipal casework helper with local drafts, guided interviews, evidence notes, timelines, map context, and exportable text.
TypeScript
Chromeudfs_console
flaritycat/Chromeudfs_console
AutoIt and ChromeUDF experiment for opening Chrome, reaching the developer console, and issuing scripted browser commands.
AutoIt
flaritycat
flaritycat/flaritycat
GitHub profile repository for the public profile README and account-level presentation files.
HSF-pamelding
flaritycat/HSF-pamelding
Dockerized FastAPI and PostgreSQL signup system for Hardanger Spillfestival, with events, venues, roles, waiting lists, boards, and compliance tools.
Python
Iterativ-AI-Orkestrering
flaritycat/Iterativ-AI-Orkestrering
Method notes for using ChatGPT, Codex, GitHub and AI skills as a structured delivery workflow rather than loose Q&A.
KTheory_FarrelJones
flaritycat/KTheory_FarrelJones
Structured learning repository for a difficult mathematical topic, using modules, assumptions, open questions and honest status labels.
NAVbeurocrat
flaritycat/NAVbeurocrat
Privacy-friendly guidance module for Norwegian support options, rights, documents, contact points, next steps, and local PDF export.
TypeScript
NoVoiceOnlySound
flaritycat/NoVoiceOnlySound
Assistive interface concept that maps non-verbal vocalizations or other repeatable signals to user-defined intents and actions.
PrimeResonanceGap
flaritycat/PrimeResonanceGap
Proof-ledger and method experiment for an open prime-gap question, tracking reductions, obstructions and blocked routes without claiming closure.
Python
raoul.no
flaritycat/raoul.no
Astro, Tailwind, Docker, and Nginx personal homepage for raoul.no, including project cards and the GitHub repository shelf.
Astro
tSHOT
flaritycat/tSHOT
Small text-capture utility: select text in another program, press a shortcut, upload it to a chosen service, then add tags and a comment.
/* cv */
CV
For the full background, download the CV in English or Norwegian.
/* contact */
Contact
Best places to find me: LinkedIn for consulting, collaboration or project questions, GitHub for public code, and email when a direct note is more useful.